Zero-Trust Security & Compliance for Enterprise Scale.
AIWCRM is architected from the ground up with bank-grade encryption, cryptographic auditability, and fine-grained policy-based access governance.
3-Tier PBAC Permission Matrix
Granular access control matching Salesforce & Azure AD standards: Workspace Access → Feature Levels (None/Read/Write/Admin) → Action Permissions and Data Visibility Scopes (All, Department, Branch, Assigned, Own).
SHA-256 Cryptographic Audit Trails
Immutable, cryptographically verifiable ledger logging every user login, data export, role change, phone unmasking, and financial transaction for statutory compliance.
End-to-End Data Encryption
All sensitive customer records, API keys, and financial data are encrypted at rest using AES-256 and in transit via TLS 1.3 encryption across isolated multi-region VPC nodes.
Remote Session Revocation & MFA
Instant remote session termination, automated token invalidation, multi-factor authentication (MFA), and super admin lockout guards preventing accidental administrative lockout.
DPDP Act & GDPR Data Privacy
Strict customer privacy enforcement with automated phone number masking for frontline reps, consent tracking, and localized data residency compliant with the Indian DPDP Act.
AI Safety, Guardrails & BYOK Isolation
Customer API keys are stored in encrypted client-side secret vaults. Zero data is shared with AI model providers for public training. Human-in-the-loop approvals for autonomous actions.
Statutory & Regulatory Alignment
Built to satisfy demanding corporate compliance and legal mandates
Need a Custom Security Review or DPA?
Our security architecture team is available to assist your CISO with SOC2 reviews, penetration test reports, and custom DPAs.