Multi-LLM Engine: Gemini 3.6 • OpenAI • Claude • Groq • DeepSeek

India's Most Powerful

AI Business Operating System
CRMWhatsAppAI AgentsMeta AdsAI Calling
SalesMarketingSupport

Run your complete business from one AI-powered platform.

WhatsApp CRM
AI Agents
AI Voice Calling
Team Management
Meta Lead Automation
Marketing Automation
Sales Pipeline
Billing & Reports

Powered by Gemini, OpenAI, Claude, Groq and DeepSeek.

GOVERNMENT RECOGNITIONS & FUNDING

Startup India - DPIIT

Recognised Startup

Govt. of India

Govt. of Bihar - Startup Bihar

Seed Funded Company

Govt. of Bihar

All-in-One AI Business Platform

AI Calling

Calls Today

156↑ 42%

Meta Ads

Leads Today

84Cost/Lead: ₹36

Sales CRM

Pipeline Value

₹1.8 Cr

AI WCRM

AI Agent

Agents Working

24×7 Online
AgentAgentAgentAgent+12

AI Agents Active

Handling 1,240+ Conversations

WhatsApp CRM

Messages

1,240
Auto Replies↑ 98%

Analytics

Revenue

₹12.4 Cr↑ 28%
Smart Automation
Real-time Analytics
Team Collaboration
Role & Permission
Secure & Compliant
Lead Conversion Rate
+45%

Real-time AI intent scoring & instant qualification

Greeting Response Time
<100ms

Zero Token Cache for instant customer welcome

AI Token Expense
-60%

Bring Your Own Key (BYOK) with 0% platform markup

Conversational Uptime
99.9%

Self-healing cross-provider auto-failover engine

Unified Ecosystem Architecture

One Intelligent AI Brain. Multiple Connected Channels.

Stop stitching together isolated tools. AIWCRM connects all your customer touchpoints to a single central AI engine with unified memory, BYOK model routing, and CRM governance.

WhatsApp Cloud API

Official 0-Markup Channel

Send broadcasts, capture inbound lead messages, deliver PDF brochures, and automate customer support directly on WhatsApp with zero Meta price markups.

Multi-Provider Voice AI

Retell + ElevenLabs

Deploy human-grade voice AI agents for outbound lead qualification calls, consultation scheduling, and automated post-call telemetry sync into CRM fields.

Autonomous Meta Ads OS

Instant Lead Form Sync

Connect Facebook & Instagram Lead Ads directly to WhatsApp. Automatically trigger personalized messages <2 seconds after form submission and track true ROAS.

Website AI Copilot

Multi-Turn Memory Chat

Embed intelligent chat widgets on your website that share context with WhatsApp, answer FAQs from your Knowledge Base, and score buyer intent in real time.

Kanban Sales Pipeline

Customer Intelligence

Move deal cards automatically as customers respond, complete voice calls, or make payments. Never let a high-intent prospect drop out of your funnel.

Workflow Automation

Visual Flow Builder

Build complex multi-step automations without code. Trigger WhatsApp alerts, voice callbacks, tag updates, and external API requests based on buyer actions.

ERP & E-Commerce Sync

Shopify, Tally & Razorpay

Sync Shopify checkout abandonments, generate 1-click Razorpay payment links in chat, and query stock availability from Tally/SAP via REST webhooks.

Executive Analytics

Decision Center

Monitor overall business performance with live dashboards showing campaign ROI, agent response SLAs, AI token savings, and revenue forecasting.

Central AI Brain Hub

Central AI Engine

Combines Gemini 3.6, OpenAI GPT-4o, Groq, Retell, and ElevenLabs into one zero-markup BYOK architecture.

Live Channel Telemetry

0% Token Markup · Sub-100ms Greeting Cache · AES-256 Encrypted

Auto-Failover Latency:<1000ms
Model Providers:OpenAI, Gemini, Groq, Claude
Token Markup Fee:0% (BYOK)
Enterprise Product Suite

12 Enterprise Product Modules

Click through our core modules to explore governance, security, automation, Meta ads, and live telemetry.

MODULE #01

WhatsApp Shared Team Inbox

Multi-Agent Support

Centralize customer conversations from multiple WhatsApp numbers into one collaborative workspace with round-robin department routing, agent collision prevention, SLA response timers, and internal team notes.

SLA Guarantee

<2 Minutes

Max Agents

Unlimited

Collision Sync

Real-Time

Encryption

AES-256

Core Capabilities

Multi-agent chat distribution & round-robin load balancing
Internal private notes & real-time collision prevention
Automated SLA response timers & supervisor alerts
Multi-number management under a single master inbox
Live Event ConsoleSYSTEM ACTIVE
EVENT: INBOUND_CHAT_ROUTED
REAL-TIME ENGINE

Agent Ramesh Sharma assigned to Inquiry #1084 (BPTPIA Admission Counseling)

PAYLOAD:chat_id: wa_918092225777 · assigned: Ramesh (Senior Rep) · SLA: 01:45 remaining
Platform Transformation Matrix

Replace Fragmented Tools with One Unified AI Platform.

Stop paying multiple SaaS subscriptions and dealing with broken integrations. AIWCRM consolidates your entire customer stack into one connected enterprise platform.

Platform Capability
Traditional Legacy Setup
AIWCRM Enterprise Ecosystem
AI Model & Token Billing
30% - 50% vendor markups on every AI response. Exorbitant monthly bills.
Bring Your Own Key (BYOK). Pay raw provider costs with 0% token markup.

Saves up to 60% on AI expenses

Voice AI Calling Integration
Separate third-party voice tools with zero CRM lead telemetry or context sharing.
Multi-Provider Retell + ElevenLabs Voice AI with native Hindi & 10 CRM fields auto-extracted.

Automates phone call qualification

Meta Lead Ads Sync
Manual CSV exports or delayed email notifications taking hours to follow up.
Autonomous 0-latency Meta Lead Ads OS initiating WhatsApp chat in <2 seconds.

3.5x higher ad conversion

CRM & Pipeline Automation
Basic messaging tool with no sales stages, deal values, or Kanban tracking.
Visual Kanban sales pipelines, predictive lead scoring, and automated deal triggers.

100% pipeline visibility

System Uptime & Failover
Single point of failure. If OpenAI or WhatsApp hits rate limit, entire app breaks.
Self-healing Auto-Failover Engine switching models in <1 second with 99.99% SLA.

Zero business downtime

Enterprise Security & Governance
Shared credentials, unencrypted database storage, no role-based permission controls.
AES-256 vault, DPDP Act & GDPR compliance, enterprise RBAC, and SOC2 audit trails.

Bank-grade compliance

Ready to streamline your enterprise operations?

Migrate your pipeline and data in under 10 minutes with free technical support.

Complete Customer Journey Engine

From Ad Click to Closed Deal. Fully Automated by AI.

See how AIWCRM orchestrates every customer interaction across Meta Ads, WhatsApp, Voice AI, Kanban Pipelines, and Payment Gateways.

01

Meta Ad Lead Capture

<2s WhatsApp Webhook Trigger

02

Voice AI Phone Qualification

Retell + ElevenLabs with Hindi

03

Kanban Stage & Intelligence

10 Structured CRM Fields Synced

04

Dynamic Payment & PDF Receipt

1-Click Razorpay UPI Link

05

24/7 AI Post-Sale Support

BYOK Multi-Model Memory

Stage 01: LEAD GENERATION

Meta Ad Lead Capture

Customer submits a Facebook or Instagram Instant Lead Form. AIWCRM receives the Meta webhook in 100ms and sends a personalized WhatsApp greeting with course brochure PDF in under 2 seconds.

100% Automated Execution Real-time Telemetry Logged
Live Execution EventStatus: SUCCESS

Trigger Event

Meta Ad Lead Capture

System Action

<2s WhatsApp Webhook Trigger

Test This Flow Free
Interactive Product Demonstration

See the Platform in Action

Switch between core enterprise modules to explore the live user interface.

wacrm.in/dashboard/inbox
Live Workspace
Rajesh Kumar10:42 AM

B.Tech Admission enquiry for 2026...

HOT LEAD 🔥
Anita SinghYesterday

Sent quotation for polytechnic course...

Proposal Sent

Rajesh Kumar (+91 9835XXXXXX)

Assigned to: Senior Counselor Ramesh · Dept: Admissions

Gemini 3.6 Active

AI Auto-Reply (0 Tokens Cached)

"Hello Rajesh! Welcome to BPTPIA. B.Tech CSE tuition fee is ₹65,000/yr. Sent prospectus PDF 📄"

Voice AI Call Completed (Retell + ElevenLabs Hindi)
1m 42s · Visit Booked
Type message or add internal team note...
0% Platform Token Markup

Bring Your Own AI Keys (BYOK) & Multi-Model Router

Why pay 3x markups on AI tokens? WCRM lets you plug in your own API keys for Google Gemini, OpenAI, Claude, Groq, or DeepSeek. Pay vendors directly with complete cost transparency.

Zero AI Token Markups

Direct API billing with OpenAI, Google, Anthropic, or Groq.

No Vendor Lock-In

Switch between models anytime in 1 click from your dashboard.

AES-256 GCM Key Security

API keys are hardware-encrypted and never exposed in browser inspector.

WCRM AI Smart Routing Network

BYOK Active
💬

WhatsApp Inbound Cloud API

Incoming Customer Query Event

Step 1: Ingest

WCRM Multi-LLM Intent Router

Evaluates greeting cache, intent score & provider health

Step 2: Route

Google Gemini 3.6

Google AI

Default Flagship
🤖

OpenAI GPT-4o & o3

OpenAI

BYOK Supported
🧠

Anthropic Claude 3.5

Anthropic

BYOK Supported

Groq (Llama 3.3 70B)

Groq Inc

Sub-100ms Ultra Fast
🐳

DeepSeek R1 / V3

DeepSeek AI

Reasoning SOTA
Patent-Pending Self-Healing Architecture

AI Auto-Failover Process Timeline

What happens when an AI vendor goes down? WCRM ensures 100% conversational uptime with zero manual intervention.

Phase 01Inbound Message

Customer Inquiry Received

Customer sends a high-intent pricing or support question on WhatsApp Business API.

Phase 02Primary Error (429)

Primary LLM Attempt (Gemini 3.5)

System attempts primary model. Vendor API returns 429 Rate Limit error or 15s timeout.

Phase 03Auto Failover Triggered

Instant Cross-Provider Failover

WCRM failover router intercepts error and auto-switches to backup model (Groq Llama 3.3).

Phase 04Zero Downtime Reply

Response Delivered to Customer

Backup model generates structured answer and sends to WhatsApp. Zero customer downtime.

Phase 05Self-Healing Active

Admin WhatsApp Alert & Self-Healing

Instant WhatsApp notification sent to Admin. After 3 failures, system auto-heals settings.

Connected SaaS Ecosystem

Seamless Enterprise Integrations

Connect your favorite AI engines, developer webhooks, and e-commerce tools into one unified platform.

W

WCRM Platform Core

Central Messaging & AI Gateway

💬Official Partner

Meta WhatsApp Cloud API

Direct Meta Cloud API connection with zero latency

Native LLM

Google Gemini 3.6

BYOK & system default Gemini models

🤖Native LLM

OpenAI GPT-4o & o3

BYOK support for all OpenAI models

🧠Native LLM

Anthropic Claude 3.5

BYOK support for Claude Sonnet & Opus

Native LLM

Groq (Llama 3.3 70B)

Sub-second inference for auto-failover

🐳Native LLM

DeepSeek R1 / V3

BYOK support for DeepSeek reasoning AI

📊Native App

Google Sheets Sync

Real-time 2-way lead & contact sync

🔌Developer API

Real-Time Webhooks

Instant webhook event notifications for all chats

🛍️Coming Soon

Shopify Store App

Native 1-click cart recovery & order updates

📦Coming Soon

WooCommerce Plugin

Native plugin for order alerts & COD verification

💳Coming Soon

Razorpay / PayU Links

Generate and send in-chat payment links

🔄Coming Soon

HubSpot & Zoho CRM

Bi-directional lead & contact pipeline sync

Tailored Industry Verticals

Built for Every High-Growth Sector

Select your industry to see how WCRM solves your specific sales and support challenges.

Education & Coaching Solution

Used by BPTPIA & top Coaching Institutes across India

Industry Challenge

High volume of student admission inquiries during admission season leads to long counselor response times and missed admission targets.

WCRM AI Solution

Deploy 24/7 AI admission counselors powered by Gemini 3.6 & BYOK to answer fee structures, prospectus requests, and campus visit bookings instantly.

Measurable Key Impact

+45% Admission Conversion
-80% Staff Workload
0 AI Token Markup
Enterprise Client Testimonials

Loved by Fast-Growing Enterprise Teams

Trusted Client

""The WhatsApp Broadcast feature is fast, reliable, and incredibly easy to use. We now reach thousands of Customer with just a few clicks.""

Customer

GlobalTech

Frequently Asked Questions

Everything You Need to Know About AIWCRM

Clear, authoritative answers optimized for search engines and AI assistants.

What is AIWCRM and why is it called an AI-Powered WhatsApp CRM?

AIWCRM is an enterprise-grade AI-powered WhatsApp CRM platform that combines Meta Official WhatsApp Business API messaging with multi-LLM AI engines (Google Gemini 3.6, OpenAI GPT-4o, Anthropic Claude 3.5, Groq, DeepSeek) and visual Kanban deal pipelines. It empowers sales, support, and marketing teams to automate lead qualification, customer support, and voice calls from one unified workspace.

How does Bring Your Own Key (BYOK) benefit my business?

Bring Your Own Key (BYOK) allows you to plug your existing OpenAI, Gemini, Claude, Groq, or DeepSeek API keys directly into AIWCRM. Unlike competitor platforms that add heavy markups per AI response, AIWCRM charges 0% platform token markup, giving you direct billing with AI providers and reducing monthly AI costs by up to 60%.

How does Zero Downtime AI Auto-Failover protect customer conversations?

AI Auto-Failover automatically switches customer conversations to a secondary backup AI model (e.g. from Gemini 3.5 to Groq Llama 3.3 or Gemini 3.6) in <1 second if the primary model encounters a rate limit (429 error), 15s API timeout, or provider downtime. Your customer receives a seamless reply without delay, and an instant WhatsApp alert is sent to your admin.

What is the Zero Token Greeting Cache?

The Zero Token Greeting Cache is an intelligent fast-reply engine that intercepts common conversational greetings (such as "Hi", "Hello", "Namaste", "Good Morning", "Thanks", "Ok") and responds instantly with your custom brand welcome message. It uses 0 AI tokens and delivers <100ms response times, saving thousands of API tokens every month.

Can AIWCRM handle multi-agent customer support and team inbox routing?

Yes! AIWCRM features a full Shared Team Inbox supporting unlimited live support agents. It includes automated department routing, contact assignment, internal team notes, conversation status tracking (Open, Closed, Pending), and SLA response telemetry.

Is AIWCRM an official Meta WhatsApp Business API partner platform?

Yes. AIWCRM integrates directly with Meta Cloud API, enabling official WhatsApp green tick verification, Meta-approved message template broadcasting, interactive button menus, and high-deliverability marketing campaigns without third-party proxy markups.

Does AIWCRM support AI Voice Call Agents?

Yes! AIWCRM features a Multi-Provider Voice AI Platform supporting both Retell AI and ElevenLabs. You can deploy intelligent AI voice agents in English and native Hindi (Priya, Arjun voices) for automated inbound call answering and outbound follow-up calls. Every call automatically extracts CRM intelligence — sentiment, buying signals, lead score, and action items — and syncs directly into your Contacts, Deals, and Tasks.

Deploy Enterprise AI Today

Ready to Transform Your Sales & Customer Operations?

Join thousands of forward-thinking enterprises using AIWCRM to automate support, qualify leads via Voice AI, and scale Meta Ads ROI with 0% token markup.

10-Minute Instant Setup & Onboarding
Bring Your Own Key (BYOK) — 0% Token Markup
Dedicated Enterprise Solution Engineer
AES-256 Vault Encryption & DPDP Compliance
Start 7-Day Free TrialBook Enterprise Demo

★ No credit card required · Instant Activation

Grow your business on WhatsApp! 🚀

NGTech AI

Always here to help

Hi! I'm the AIWCRM AI assistant. How can I help you learn about our WhatsApp CRM platform today?
Powered by Groq