AIWCRM Platform Documentation.
Comprehensive operational manuals, REST API guides, 18% GST invoicing workflows, PBAC security matrices, and visual automation blueprints.
Enterprise Platform Knowledge Hub.
Select a topic below to read detailed specifications, guides, and API references.
AI Copilot & Engine
BYOK multi-model routing, ElevenLabs & Retell Multi-Provider Voice AI, cost governance, and post-call CRM intelligence.
WhatsApp Cloud API
Meta WABA setup, Webhook configuration, phone number verification, and message templates.
Omnichannel Inbox
Multi-agent shared team inbox, routing rules, contact notes, and quick replies.
Workflow Automation
No-code visual workflow builder, event triggers, webhook actions, and Google Sheets sync.
Campaign Management
Mass WhatsApp broadcasts, AI Meta Ads copy & creative generation, Lead Form sync, and ROAS tracking.
CRM & Pipeline
Visual Kanban deals board, custom contact attributes, lead sentiment, and lifecycle stages.
Analytics & Reports
SLA breach telemetry, agent response time metrics, conversation exports, and ROI tracking.
Integrations Marketplace
Shopify, WooCommerce, Zoho CRM, Bigin, HubSpot, and Zapier connections.
Developer Platform
REST API reference, Webhook signature verification, and Node/Python SDK examples.
Administration
Enterprise PBAC & RBAC permission assignment, user seats, organization governance, and API token scoping.
Security & Compliance
AES-256 vault key encryption, SOC-2 audit logging, DPDP Act & GDPR compliance, and privacy controls.
Release Notes
Platform updates, new feature releases, performance improvements, and API changelog.
Troubleshooting & Errors
Error code dictionary (429, 500, Meta API errors), system health diagnostics, and fixes.
Migration Guides
1-click data migration guides from Zoho CRM, Bigin, HubSpot, Pipedrive, and CSV lists.
Best Practices
High-converting WhatsApp message templates, AI prompt engineering, and SLA optimization.